FAQ: Firewood

• What size wood do you sell?

  Our standard size is 22" and smaller. We do have smaller sizes available for an additional cost, as they are more labor intensive.

• What kind of wood is it?

  Our wood is mixed hardwoods like oak, hickory, maple, ash, etc.

• What quantities do you sell?

  We sell wood by the cord (no face cords). We also have half cords available when our schedule allows. During the busy season (September to February) half cords may not be available due to time constraints. We encourage you to order a cord instead.

• When should I order?

  We recommend ordering in the spring for the next year if possible, for many reasons: a shorter wait for delivery, more time to stack it in the beautiful weather, and no chance that we run out of dry wood. If you wait to order in the middle of winter, we will likely have sold out of our best wood, and I will let you know that there might be moisture in the wood. From July through September we are busy with sweet corn, veggies, and baling hay, so while we do still deliver firewood, the delivery options are limited.

• Where do you deliver?

  We deliver to Southbury and its bordering towns: Newtown, Sandy Hook, Woodbury, Oxford, and Roxbury. When time allows, we will deliver to farther towns for an additional delivery charge.

• When can you deliver?

  We typically have a 3-4 week wait (sometimes more) because we are a small team of four and stacking cords to deliver takes time. We take our time stacking the wood in our custom half cord buckets, because we would rather measure accurately than rush and skimp on quality control.

• If I pick up the wood, can I skip the line?

  We do not offer pickup of wood. We do have firewood bundles available at our farm stand daily for $7.00 each, to tide you over or so you can test out our wood before you buy.

• What's the process to order?

  Call 203-264-1588 and leave a message, or fill out the request form on our website. Having the following information ready will streamline the process: the maximum length of firewood you can take (standard is 22" and smaller), what town you live in, and what quantity you are looking for (cord, 2 cords, etc.). If it is your first time reaching out, please check your spam folders (email and text), as it is easiest for me to respond electronically rather than by landline. I am also stacking the orders, so I am not by the phone to make calls.

• How soon can I expect a response?

  We will respond to you within 24 hours. Please note that the office is closed on Sundays and Mondays. I will reach out to let you know the pricing and the wait time. To place an order we need your address, and then we can reserve a delivery date for you.

• What payment methods do you accept?

  Payment is due at delivery. Cash or check made out to Mitchell Farm is our preferred method.

Contact Us

Ready to order firewood or have questions? Contact us today to speak with our friendly team. It's our pleasure to help you. mitchellfarmct1759@gmail.com | 203-264-1588

Thank you for choosing Mitchell Farm!